Officer chatting with family, Dispatch Center, Group of Officers

Support Services Division

The Support Services Division coordinates and supervises:
Communications Center | Recruitment and Training Unit | Records Unit | Property and Evidence Unit (Lost and Found) | Public Safety Student Aide Program 

Lieutenant David Phulps oversees the Fleet, Recruitment & Training, and is the Information Services Liaison.
Contact: (510) 690-6526 or dphulps@ebparks.org

Recruitment and Training Unit

The Recruitment and Training Unit consists of a Sergeant and an Executive Assistant. The unit works with the Commission on Peace Officer Standards and Training (POST) for mandatory officer and recruit training and coordinates recruitment and hiring efforts in conjunction with Human Resources. The Recruitment and Training Unit can be contacted at trng@ebparks.org.

Public Safety Student Aide Program

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Public Safety Recruitment Table

The Park District Public Safety Student Aide (PSSA) Program is designed to provide college students with the opportunity to work in the public safety field while attending school. The position provides on-the-job training for students desiring careers in law enforcement, fire protection, dispatching, evidence, and other careers in the field of public safety.

For more info about the program, visit our Public Safety Student Aide Program page and fill out the online form or contact the PSSA Program Coordinator at (510) 690-6570 or trng@ebparks.org.

Communications Center

The Communications Center serves as a support entity for the entire two-county East Bay Regional Park District. This includes 911 emergency calls (police, fire, and medical). The center is staffed 24 hours a day, seven days a week. Staffing consists of eleven dispatchers, and four supervisors and is overseen by the Communications and Record Manager, Patty Gershaneck. The Communications Center is located at the Park District's Police and Fire Headquarters in Castro Valley. It operates on a Computer Aided Dispatch system, which allows for rapid automated data exchange and record keeping.

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Dispatch

Records Unit

The Records Unit provides public assistance at the front counter. It processes, distributes, and maintains public record information to meet state and local mandates. All police reports are entered into various automated and manual systems to meet legal requirements. For information on obtaining copies of crime and accident reports, impounded vehicle releases, dog walking permits, and parking citation reviews visit the Frequently Asked Questions.

The Records Unit can be reached at (510) 690-6508

The front counter is open Mon-Thurs 7:00 am - 4:00 pm.

East Bay Regional Park District Police
17930 Lake Chabot Road
Castro Valley, CA 94546-1950

Property and Evidence Unit

The Property and Evidence Unit is responsible for the receipt, documentation, storage, and tracking of all property coming into the possession of the Police Department.

Hours of operation are generally Mon-Thurs 7:00 am to 4:30 pm.
All property is released by appointment only. To make an appointment you may call (510) 690-6565, or e-mail evidence@ebparks.org.
You will be required to present a valid photo identification at the time of the appointment to retrieve property.

Evidence

The Property and Evidence Supervisor cannot release evidence without authorization.
Evidence is released in the following ways:
1) By court order
2) A request to release property by the Detective responsible for the incident in which the evidence was seized
3) Upon adjudication of the court case.

Lost and Found Property

State Law requires that lost and found property valued at $100.00 or more, will be surrendered to the law enforcement agency having jurisdiction. Found property is retained for 90 days and if not claimed within the specified time frame it will be disposed of appropriately. Found property may be claimed by the finder if the true owner does not claim the property within the 90-day period. If the found property is valued at $250.00 or greater, a one-time notice must be published in a local newspaper and run for a period of seven (7) days. If the true owner does not claim the property, the finder may claim the found property but must pay for the cost of the publication in the newspaper. If the finder was issued a receipt at the time the found property was turned in to law enforcement, it must be presented at the time the found property is claimed. The Property and Evidence Specialist maintains a list of found items, listed by Park location, date/time found, and item description. The items are purged from the list if claimed or upon disposition after 90 days.

View Lost and Found Property Items in possession of the Property and Evidence Unit.

We submit all unclaimed property for sale via public auction on an ongoing basis (as per 2080.4 – 2080.6 of the California Civil Code). Interested bidders can access the site at www.propertyroom.com.

Safekeeping Property

Safekeeping property will be held for a period of 60 days. If the owner of the safekeeping property was issued a receipt at the time the property was taken, it must be presented along with a valid, photograph identification at the time the safekeeping property is returned. The Property and Evidence Specialist for the Department can be reached at (510) 690-6565 or evidence@ebparks.org

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