Cancellation and Rescheduling Policy

Cancellation Policy:
• The $50 minimal impact fee/$100 initial payment are non-refundable, regardless of time of cancellation.
• If canceling event: In order to receive a refund, minus the down payment, for the Special Event Permit fee, Event Coordinator must contact the Reservations Supervisor in writing at least 30 days prior to the event. 
• Any request for cancellation 30 day or less before the event will not receive any refund for the Special Event Permit.
• If the event is cancelled due to factors out of our control, i.e. weather, water quality, or any other unforeseen reason, there will be no refund for the special event permit fee. Event Coordinator may use the same permit to transfer the date of the event, within the same calendar year and based on availability.
• If the event is cancelled due to factors out of our control, i.e. weather, water quality, or any other unforeseen reason, then the Event Coordinator is still responsible for paying all costs for staff scheduled to work on that day.
• The District reserves the right to cancel the event if any of the conditions outlined in the event application and map are not met on the day of the event.

• For example, for swim events, if the ambulance does not show up, the event will be cancelled.

Rescheduling Policy: 
• If you would like to reschedule your event, due to personal/scheduling reasons, you must contact the Reservations Supervisor in writing 60 days prior to the event.  You may use your Special Event Permit, but will be required to pay another $100 non-refundable deposit to reserve your new date.
• If you contact the Reservations Supervisor 60 days or less before the event to reschedule you will be required to repeat the entire application process and pay all fees again.
• If the event is cancelled due to factors out of our control, i.e. weather, water quality, or any other unforeseen reason, and you would like to reschedule, the Event Coordinator may use the same permit to transfer the date of the event. 
Questions? Contact:
East Bay Regional Park District
Reservations Department:
2950 Peralta Oaks Court
Oakland, CA 94605
Reservations Supervisor
Phone: (510) 544-2540
Fax: (510) 639-4757
Email: specialeventpermit@ebparks.org